Gamification has proven to be a success when it comes to educating the young people. It has also been very effective in training people in the corporate world. Gamification has made corporate training more exciting, impactful and experiential. With this in mind, employee gamification has enhanced and improved the learning experience for these employees. This article delves into the information you should know regarding gamification.
The significance of game-based learning or gamification is the fact that it increases students,’ who might be employees of a certain corporate firm, excitement and provides something ‘fresh’ for its learners. Learning games desire a learning objective which may be achieved via a vibrant storyline. This may be accomplished through a vivid storyline or narrative together with characters and other contextual clues that are familiar to what firms like nGUVU are trying to teach.
Gamification focuses on both the visual appeal, that is, (Pictures, background, animations, etc) and its content. As much as firms like nGUVU use the visual approach to make the learning game more attractive, they also focus on the content or the experience the game provides since it is mainly what they are trying to drive at.
Learning games like call centre sales games are only effective if it poses a challenge to the learners. If it is simple, it will not excite the learner enough, and the learning will not happen. When the level of difficulty is also too high, then the learners too will get frustrated and following multiple attempts, just stop trying. To make it more exciting and interesting the game should have time-bound activities, multi-layered challenges, negative points and so on.
For gamification to be effective, the aspect of giving scores and marks is necessary. Since most learning games are played with colleagues, it will create a competing mood amongst them making them want to put more effort and compete harder.
Aside from giving points and scores firms offering gamification solutions such as nGUVU will come up with a list of people who performed best in the game. Ranks can also be given in line with the scores and invite many others to conquer the scorers to achieve that rank. This guarantees employee engagement and provides a wholesome competition.
It is without a doubt that call centre sales games, for example, offer a platform to these employees to master the skills required for the job as well as the space to make mistakes and learn from them. This will help build the confidence of these employees and master the skills required for the job as well.